Muso support

How can we help?

Help with Muso, your account, and the art you share.

Help with the app

Tell us what you were trying to do, what happened, and your app and iOS versions. A screenshot can help, but remove private information before sending it. Never send passwords, sign-in codes or payment information.

Report content or a user

Use a post’s menu to report inappropriate content or block its author. You can also email us with the post link, artwork name or username and a short explanation. Reports are reviewed within 24 hours. We take appropriate action, including removing prohibited content or restricting abusive accounts.

Do not post harassment, threats, hate speech, sexual exploitation, illegal content, spam, or someone else’s private information. Share photos only when you have permission. Art may include nudity or mature themes; report content that is abusive or otherwise violates these rules.

Your account and data

For an account-deletion request, use Profile → Settings → Delete account in the iOS app when available, or email us. We process requests within 30 days and confirm completion. We may verify account ownership; we will never ask for your password.

See the privacy policy for information about saved content, device copies and your data choices.

Artwork corrections and rights

If an artwork’s title, artist, location, credit or image permission is wrong, send the artwork link and the correction or rights concern. Include a reliable source when you have one.